Policies Curaçao

Hours of Operation...

Pick up and Drop off                   
7 am – 10 pm

When you arrive

Please read the local policy information before booking. You will be picked up by Team Ross Rental Cars at the parking in front of Arrivals. Please look out for a red Hyundai H-1. This car will take you to our office which is situated 400 meters from the airport where you will finish the transaction.

Reservations will be honored for 2 hours after the original scheduled pick up time. Customers need to report any delay at +5999-5136678 so that we may try to accommodate the reservation. Any changes to the reservation or rental may result in a change of rate or additional fees.

Age restrictions

The minimum age of the renter or any additional driver must be 21.

Driver’s License

Renter must present a valid driver’s license at the time of rental. Foreign renters must present a valid international driver’s license. Please present all the documents at time of rental.

Forms of Payment

Payments can be done in cash or by credit card. We accept Visa, Mastercard and American Express. Payments have to be done in advance, at pick up the latest. A US$ 500 deposit is required. Deposits can only be done via credit card in the renters name.

Bank transfers are also accepted. Please note that the transfer has to be completed before pick up.

Refueling charges

The vehicle must be returned with  the same amount of fuel as rented to avoid a refueling service charge of US$ 5 per liter.

Early returns

Early returns on rentals reserved through internet or GDS channels (excluding our website www.curacao.rossrentalcars.com) are non-refundable regardless of rental vehicle accidents during the rental, length of stay changes, family or pet illnesses or changes to business schedule.

Liability Insuranc...

All cars are insured at minimum liability requirements at Curacao. The renter’s responsibility is the amount of the damage or vehicle in case the car is pronounced total loss.

Collision Damage W...

CDW and TP (Theft) Insurances are required. With these insurances your responsibility is maximum US$ 500 in case the vehicle is damaged and US$ 500 in case of theft. TP only covers the theft of the vehicle and parts. Possible coverage of credit cards are secondary and will not take away this obligation. 


Unlimited mileage at no extra charge.

(Optional) service...
  • Additional driver: US$ 8.95 per day/US$ 49 per week
  • CDW: US$ 9 to US$ 14 per day
  • Child safety seat: US$ 5 per day
Other Rate Informa...

Vehicles are rented per day (24 hrs). In case a vehicle is returned later than agreed extra charges of US$ 10 per hour will apply until the normal day rate is reached. Unauthorized extra day rate current daily rate plus US$ 15/day.


All rental vehicles are non-smoking vehicles. Renters who choose to smoke in a rental vehicle will be subject to a US$ 250 fee upon return.

Emergency informat...

In case of theft or joyriding call 911 (police) and our office +5999-5136678. In case of an accident call Curacao Road Services (CRS) at 199. Plus our office. CRS will take care of all insurance matters. CRS documents are needed to claim. Without these documents there will be no CDW coverage which makes the renter responsible. Documents need to be signed and delivered to our office within 24 hours.


Credit card information is required to confirm this reservation. Although your credit card will not be charged at time of reservation, fees may apply for cancellation or no-show.

Flight information is required.

Ross Rental Cars



Kwattaweg 264/ Paramaribo-Suriname
 M: (597) 8649504 Whatsapp/ (597) 8568668 Whatsapp
         O: (597) 465900     

F.D.Rooseveltweg 526/ Willemstad-Curacao

M: (5999) 5136678 Whatsapp
        O: (5999) 7886678 



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