Ross Rental Cars prioritises the health and safety of its clients and employees. To prevent
the spread of COVID-19 we have implemented several protocols:
When interacting with our customers our team will always wear a face mask.We ask that our customers do the same.
When entering our offices, we ask that you disinfect your hands at our sanitising
Please try and keep social distancing measures (1.5m or 6ft distancing) in mind in
our offices and wherever your trip may lead.
Our offices are frequently disinfected at high-touch points such as door handles,
counters, and payment devices.
You can be assured that your rental car has been thoroughly cleaned and
disinfected as per our clean ride checkpoints outlined on the other side of this flyer.
Ross Rental Cars values the health and safety of its clients and employees.
That is why when we say ‘we serve your ride’ we also guarantee that you will receive a car
that is cleaned and disinfected. Each car will be washed, vacuumed and ventilated after each
rental. In addition to this we will also disinfect the interior and exterior of the car at 21 high-
These high-touch points are:
2. Exterior door handles
3. Trunk release
4. Side mirrors
5. Steering wheel
6. Steering column
7. Seat belts
8. Center console
9. Door interiors
10. Door pockets
11. Interior door handles
12. Seat pockets / seat surfaces
13. Areas between seats and consoles
14. Areas between seats and doorjambs
15. Instrument panel
16. Touchscreen / radio
17. Cup holders
18. Rearview mirror
19. Visor / visor mirrors
20. Dashboard / vents
21. Gear shift