Count:1 Boolean:1 COVID-19 PROTOCOLS | Ross Rental Cars



Ross Rental Cars  prioritises the health and safety of its clients and employees. To prevent the spread of COVID-19 we have implemented several protocols:

  • When interacting with our customers our team will always wear a face mask.We ask that our customers do the same.

  • When entering our offices, we ask that you disinfect your hands at our sanitising station.

  • Please try and keep social distancing measures (1.5m or 6ft distancing) in mind in our offices and wherever your trip may lead.

  • Our offices are frequently disinfected at high-touch points such as door handles, counters, and payment devices.

You can be assured that your rental car has been thoroughly cleaned and disinfected as per our clean ride checkpoints outlined on the other side of this flyer.


Ross Rental Cars values the health and safety of its clients and employees.

That is why when we say ‘we serve your ride’ we also guarantee that you will receive a car that is cleaned and disinfected. Each car will be washed, vacuumed and ventilated after each rental. In addition to this we will also disinfect the interior and exterior of the car at 21 high- touch points.

These high-touch points are:


1. Key

2. Exterior door handles

3. Trunk release

4.  Side mirrors


Interior :

 5.  Steering wheel

 6.  Steering column

 7.  Seat belts

 8.  Center console

 9.  Door interiors

10. Door pockets

11. Interior door handles

12. Seat pockets / seat surfaces

13. Areas between seats and consoles

14. Areas between seats and doorjambs

15. Instrument panel

16. Touchscreen / radio

17. Cup holders

18. Rearview mirror

19. Visor / visor mirrors

20. Dashboard / vents

21. Gear shift